Please read these Terms of Service carefully. By creating a Rally Text account or using the service, you agree to be bound by these terms. If you are using Rally Text on behalf of an organization, you represent that you have authority to bind that organization.
These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," "User") and Rally Text, Inc. ("Rally Text," "we," "us," "our") governing your use of the Rally Text SMS communication platform and related web services (collectively, the "Service").
By accessing or using the Service you confirm that you are at least 18 years old, that you have read and understood these Terms, and that you agree to be bound by them together with our Privacy Policy.
Rally Text provides SMS-based team communication tools for youth sports organizations, including:
The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.
You must be at least 18 years old and have the legal authority to enter into contracts to create a Rally Text account. If you are registering on behalf of a nonprofit, club, or league, you represent that you have authority to bind that organization to these Terms.
You agree to provide accurate, complete, and current information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at hello@rallytext.org if you suspect unauthorized access.
Each Rally Text team is associated with one primary phone number and one subscription. Multiple coaches may be added to a single team — you do not need separate accounts per coach.
Rally Text offers the following base plans:
Optional add-ons (Absence Tracker, Calendar & Reminders, Practice Summaries) are available individually or as bundles. Current pricing is displayed at rallytext.org/#pricing.
Monthly plans are billed on a recurring monthly basis beginning on the date of purchase. Season pass plans are a one-time payment covering a single season (approximately 6 months). Season passes do not auto-renew.
Teams affiliated with a NICA (National Interscholastic Cycling Association) league receive 20% off any plan. Discount codes are provided by your league director. Discount codes are valid for one use per team and expire 60 days after issuance.
Season pass plans include a message allotment. If your team exceeds this allotment, additional messages are available in blocks of 500 for $4 per block. Monthly plans include unlimited messages. We will notify you before processing overage charges.
All payments are processed by Stripe. By providing a payment method you authorize Rally Text to charge the applicable fees on the billing schedule you selected. Prices are in USD. Applicable taxes may be added.
14-day full refund guarantee. If you are not satisfied with Rally Text, contact us within 14 days of your first payment for a complete refund — no questions asked.
Refunds are typically processed within 5–10 business days and will appear on your original payment method.
You agree to use Rally Text only for lawful, legitimate team communication purposes. You must not:
Violation of these rules may result in immediate suspension or termination of your account without refund.
Rally Text operates as a registered Application-to-Person (A2P) messaging service under the CTIA and mobile carrier 10DLC framework. By using Rally Text you agree to operate within the guidelines of this framework, including:
You are responsible for ensuring that all team members, parents, and guardians have knowingly joined your Rally Text team. Rally Text provides the verification flow, but you are responsible for ensuring only appropriate individuals are invited and added to your team roster.
Any recipient may reply STOP at any time to stop receiving messages from your team. You must not attempt to re-add or re-message any individual who has replied STOP, except after they have affirmatively replied START.
You are solely responsible for the content of messages you send through Rally Text. Rally Text is a conduit and is not responsible for the content of user-generated messages, except where the platform automatically adds required compliance text.
Rally Text is designed for youth sports teams and includes built-in Safe Sport protections. You acknowledge and agree to the following:
Rally Text's compliance features supplement, but do not replace, your organization's Safe Sport training, policies, and reporting obligations.
The Rally Text platform, including its software, design, trademarks, logos, and documentation, is owned by Rally Text, Inc. and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from Rally Text's materials without our written permission.
You retain ownership of the messages and content you send through Rally Text. By using the Service you grant Rally Text a limited, non-exclusive license to store, process, and transmit your content solely as necessary to provide the Service. We do not claim ownership of your messages.
If you provide feedback or suggestions about Rally Text, you grant us the right to use that feedback without restriction or compensation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Rally Text does not warrant that:
SMS delivery is subject to mobile carrier availability, signal conditions, and carrier policies. Rally Text is not responsible for messages delayed or undelivered due to carrier issues.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RALLY TEXT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
IN NO EVENT SHALL RALLY TEXT'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID RALLY TEXT IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Rally Text, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may cancel your Rally Text subscription at any time from the dashboard or by emailing hello@rallytext.org. Cancellation stops future billing. Refunds follow the Refund Policy above.
We reserve the right to suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated these Terms, including the Acceptable Use Policy or Safe Sport requirements. We will provide notice where reasonably practicable. Termination for cause does not entitle you to a refund.
Upon termination, your access to the Service and your team's data will end. We will retain your data for 30 days following termination, after which it will be deleted except where retention is required by law. You may request a data export before your account is closed.
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Milwaukee County, Wisconsin, and you consent to personal jurisdiction in those courts.
Before initiating formal legal proceedings, you agree to contact us at hello@rallytext.org and attempt to resolve the dispute informally for at least 30 days.
We may update these Terms from time to time. We will notify you of material changes by:
Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you disagree with the updated Terms, you may cancel your account before the effective date.
Questions about these Terms? Contact us:
These Terms of Service, together with the Privacy Policy, constitute the entire agreement between you and Rally Text, Inc. regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.